ABC Local | Telstra apologises to house fire victims whose triple-0 calls went unanswered ABC Local A couple whose calls to triple-0 to report a fire were not answered during Friday's national outage — prompting a mad dash to the nearest fire station — have received an apology from Telstra CEO Andy Penn. Mary Ann Gongon was forced to jump in her ... Woman drove to fire station while home was on fire during triple zero outage Telstra apologises to couple following Triple-0 fail during fire |