Government News | Centrelink Robodebt: Human Services off the hook? Government News A Commonwealth Ombudsman investigation into the Centrelink Robodebt fiasco has found the Department of Human Services (DHS) guilty of poor service delivery and inadequate planning but it has stopped short of condemning the automated debt ... Damning report into 'robo-debts' Centrelink's debt recovery system lacks transparency and treated some customers unfairly, ombudsman finds Call for Centrelink debt system tweaks |