The brush-off: Centrelink fobs-off the watchdog as complaints soar – The Canberra Times


The Canberra Times

The brush-off: Centrelink fobs-off the watchdog as complaints soar
The Canberra Times
Centrelink fobbed-off the Commonwealth watchdog last year with a pledge to improve its performance in answering its phones that turned out to be far from the truth. The welfare agency promised the Commonwealth Ombudsman in July 2015 it would expand ...

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